What Should I Do If I Deposited Using the Wrong Network On WEEX?

If you mistakenly deposit cryptocurrency via an unsupported network or to an incorrect address, here’s what you need to know:

WEEX Cannot Recover Funds Sent to the Wrong Network or Address

• If you withdraw funds from WEEX to an incorrect address, the funds are permanently lost. WEEX is unable to retrieve them.
  
   
• If you deposit a token via an unsupported method or send unsupported tokens to your WEEX account, the funds cannot be recovered.
  
   
• WEEX assumes no responsibility for assets sent via the wrong chain or in unsupported formats.

Your Responsibility

Before initiating any transaction, you are fully responsible for ensuring:

• The correct token is selected.
  
   
• The right blockchain network is used (e.g., ERC20, TRC20, BEP20, etc.).
  
   
• The correct deposit address is entered.

Always Double-Check Before Depositing

To avoid irreversible losses:

• Confirm the token name, network, and address on the deposit page.
  
   
• Never guess or assume—if unsure, ask our support team before proceeding.

Your caution is the best protection. Mistakes in crypto transactions are often final, so verify every detail before transferring funds.

This content is provided for general informational purposes only and doesn't constitute financial, investment, legal, or tax advice. Any events, rewards, online promotions, or related information mentioned herein should not be considered a recommendation, solicitation, or invitation to purchase, sell, trade, or otherwise deal in any crypto assets. Crypto assets are highly volatile and may result in loss. The availability of WEEX services, products, and related events may vary by region. You are responsible for ensuring that your participation is in accordance with applicable local laws and regulations.